HOW SHOULD I TAKE CARE OF MY DYAD PIECES?
Silver and Gold plating/vermeil go through a natural oxidization process over time. Some steps can be followed to help preserve your piece and delay that process:
- Clean your piece weekly with a jewelry cloth
- Do not sleep with your jewelry on
- Keep your pieces in dry, humidity-free places
- Do not bathe with your jewelry on
- Do not apply perfume on your pieces
My piece is turning color
To prolongate the life of your piece, do not shower with your items. If your items turn immediately, it can be caused by a metal-to-skin oil reaction. Each persons oils make metal react differently, in this case, it's not our responsibility to exchange your item. We apologize in advance.
Gold Plated and Vermeil jewelry will turn naturally over time, and there's no way to reverse this.
If your jewelry came damaged...
If your item is broken upon delivery, please contact us immediately for a replacement. We will send you a return shipping label & send you a new one.